Cancellation Policy
Because most BetterRide camps sell out well in advance, if you cancel within 6 weeks of a course we can not refund your money. If however you are outside the 6 week period, a $50 handling fee per person is retained and the remainder of your deposit is refunded.
COVID-19 amendment: Any course canceled due to a regional, local or federal COVID-19 response such as a stay at home order can be refunded (minus the $50 Paypal handling fee) or rescheduled to a later date.
We must adhere to our cancellation policy in order to maintain the price structure of our camps and not lose out on the potential of the spot. Please do not ask us to make exceptions. BetterRide does offer a 100% satisfaction guarantee but you must take the camp to get this refund.
We strongly recommend that you purchase trip insurance to protect your investment. You never know what emergencies might pop up before or during your trip.
We can recommend CSA Travel Protection . You can also call them at 800-348-9505.