Because most BetterRide camps sell out well in advance, if you cancel within 6 weeks of a camp we can not refund your money (or we will lose out on the potential of the spot). BetterRide does offer a 100% satisfaction guarantee but you must take the camp to get this refund. You can insure your registration and trip at www.BikeFlights.com as well as arrange bike shipping and travel. Use coupon code BETTERRIDE for a discount!